Returns are allowed for physical products 30 days from the date of purchased in new, original condition.
We’re all about bringing you a top shopping experience from start to finish. If you’re not completely satisfied with a product for any reason, just return the product to us for a full refund or exchange.
First, a few details:
- All returns must be accompanied by all original components.
- Lost your receipt? No problem! We are able to locate purchases made using your email address and order number.
- If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold during the 90-day period preceding the return. Guests will be asked to provide a valid government issued ID (i.e. driver’s license, state or military ID).
- In order to offer the best shopping and product-return experience to as many guests as possible, Black Health & Wealth reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud).
- Items purchased from other retailers, dealers or resellers and not directly from Black Health & Wealth are not eligible for return, refund or exchange.